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Evolve Technologies Receives World Class Customer Service Award

During the 2014 Partner Year, Evolve Technologies customers provided feedback that elevated our company to “World-Class” status.  ShoreTel uses the Net Promoter Score methodology (NPS®), a globally recognized leader in tracking and measuring customer loyalty. You can read more about the program athttp://www.shoretel.com/about/newsroom/newsletter/ShoreTel_Delivers_a_Better_Customer_Experience.html.

Customer satisfaction and loyalty are key differentiators in our joint success and will continue to […]

By |November 10th, 2014|ShoreTel, shoretel mobility|Comments Off on Evolve Technologies Receives World Class Customer Service Award

Customer Service You Can Bank On

Banking customers have strong opinions about phone systems. In a survey sent to customers of Union Bank in Kansas City, Missouri, respondents overwhelmingly wanted more of their calls answered by a person, rather than voicemail. They complained about being bounced from one person to the next, and they really disliked auto attendants.“We looked very […]

By |May 27th, 2014|phone systems, ShoreTel|Comments Off on Customer Service You Can Bank On

Evolve Technologies Receives ShoreTel Customer Experience Award

Evolve Technologies Rated “World Class” in Customer Satisfaction by Independent Source Boulder, CO May 8, 2014 – Evolve Technologies today announced it has earned a ShoreTel® partner customer experience award. ShoreTel, the leading provider of brilliantly simple phone systems and unified communications solutions, recently announced award recipients for the first half of the partner year […]

By |May 22nd, 2014|Uncategorized|Comments Off on Evolve Technologies Receives ShoreTel Customer Experience Award

Bring Your Customer Service into the 21st Century

Just a few decades ago, good customer service consisted of a handshake and a smile. But that’s not enough for customers today who have many options on how, when, and where to shop and can make those decisions on the fly.
As customers become savvier and more connected, they are relying less on in-store sales […]

By |May 6th, 2014|ShoreTel|Comments Off on Bring Your Customer Service into the 21st Century

ShoreTel Dock for Apple iPhone and iPad

By |May 8th, 2013|ShoreTel|Comments Off on ShoreTel Dock for Apple iPhone and iPad

Java 7 Alert – Critical Reading

JAVA SE 6 Update 34

Please see read below from our friends at Toymaster Security Lab

New 0-day for Java
A new Java 0-day vulnerability is out and affects the latest version of Java (Java 7 update 6) and is so far being used in limited targeted attacks.  So far, Java 6 versions seem to be unaffected.  […]

By |September 1st, 2012|Security Alerts|Comments Off on Java 7 Alert – Critical Reading

Evolve Technologies Partners with Palo Alto Networks

Today next-generation technology can use innovation to support organizations in solving the most difficult of IT issues. Businesses can use commonly accessed elements such as applications in order to augment your high-performance firewall architecture.  Today Evolve Technologies recommends Palo Alto Networks as the goto solution for your next-generation firewall needs.
 Firewall Technology Built Specifically for Your […]

By |August 24th, 2012|Uncategorized|Comments Off on Evolve Technologies Partners with Palo Alto Networks

BYOD: Challenges and Opportunities

The movement to bring your own device computing known as BYOD  has created new challenges and opportunities for information companies everywhere. On the one hand, BYOD means lower cost — and thus a lower barrier to entry — for hardware acquisition. On the other, it creates a number of questions about data security and […]

By |August 18th, 2012|BYOD|Comments Off on BYOD: Challenges and Opportunities

ShoreTel Mobility: Is it Time to Mobilize Your Workforce?

ShoreTel Mobility
In a world gone digital, Evolve Technologies understands, it is becoming more commonplace for companies to “go mobile”. Technology today enables us to access our work from just about anywhere, which means there numerous stories about management frameworks developing in the corporate mobile device space. ShoreTel Mobility is one of the best at […]

By |July 25th, 2012|shoretel mobility|Comments Off on ShoreTel Mobility: Is it Time to Mobilize Your Workforce?

Emerging Issues with Bring Your Own Devices (BYOD) Technology

People at all levels of business are becoming aware of  BYOD (Bring Your Own Device) technology, many without even realizing it.  Smartphones, laptops, IPad’s PDAs and other devices come attached to many people at and away from work. As a result, the rise in this carry-with way of living, companies must rethink the way […]

By |July 10th, 2012|BYOD|Comments Off on Emerging Issues with Bring Your Own Devices (BYOD) Technology