Cloud Solutions

If your company is expanding, moving locations or your current phone solution is not performing well it may be a good time to move to the cloud.

What is UCaaS?

Unified Communication as a Service (UCaaS) or Hosted Phone System is a cloud based communication system that is feature rich, flexible providing service plans for the features you need, future proof for new applications, plug-and-play implementation, easy to use and manage that requires little, to no hardware in your server room on site.

Features and Functionality

The Basics

UCaaS brings solutions to your business that fit your business needs. Tying together multiple offices into one system, allowing seamless communication through four digit dialing, direct inward dial (DID) numbers to your desktop and voicemail delivered via your email are standard features in the UCaaS world.

Evolve With Changes

Flexible service plans ensure you are not overpaying for the features you don’t use and give you the power to add functionality and upgrade user permissions as business needs change

Seamless Collaboration

In the Office or working remote, UCaaS solutions make it easier to collaborate with teams, customers or entire enterprises from anywhere! Add a conferencing solution that provides voice, video and screen share functionality, within a single pain of glass that each of your employees can access from their desktop or their mobile device empowering them to stay connected. Out of the office, no problem, connect via your mobility application allowing you to keep working away from the office without sacrificing the functionality of your office. Need a quick answer use One to One or group messaging, plus SMS so you can get questions answered quickly. Have a larger team project get workspaces with chat, tasks and file sharing helping your organization stay productive.

Disaster Recovery

Whether it is your office communication system or your Contact Center solution, down phone systems cost you valuable customer communication and potential deals. Hosted phone systems allow calls to be redirected to designated numbers at other offices, mobile numbers or home numbers quickly keeping your communication channels open.

Cloud Contact Center

Customer Service is everything! Your contact center needs to integrate with your CRM package and have multimedia routing to easily support inbound and outbound web, email, chat and phone requests. Tracking information through flexible and historical reporting to create custom reports and obtain analytics that matter. Is your business seasonal, flexible options are available to support your business needs.

How Do I Choose?

With so many UCaaS providers let Evolve Technologies guide you through the sea of hosted solution providers. Evolve Technologies Cloud Sales Representatives listen to your business requirements and apply those to each UCaaS provider choosing the best options and presenting them to you saving you time and money.

So many choices and so little time! Let evolve technologies pinpoint the right solution for your business.

Evolve Technologies, the architect behind your business communications and network solutions. Evolve with us…

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