If your company is expanding, moving locations or your current phone solution is not performing well it may be a good time to move to the cloud.
The UCaaS Advantage
UCaaS, Unified Communications as a Service, provides your company with cutting edge voice technologies that your IT staff never needs to update.
Use only the features important to your company’s success. Features include Mobility integration, full voice and video conferencing, state of the art Contact Center solutions for your busy call center and lightning-quick Disaster Recovery in the event of power outages.
Features and Functionality
The Basics
UCaaS brings solutions to your business that fit your business needs. Tying together multiple offices into one system, allowing seamless communication through four digit dialing, direct inward dial (DID) numbers to your desktop and voicemail delivered via your email are standard features in the UCaaS world.
Evolve With Changes
Flexible service plans ensure you are not overpaying for the features you don’t use and give you the power to add functionality and upgrade user permissions as business needs change
Seamless Collaboration
In the Office or working remote, UCaaS solutions make it easier to collaborate with teams, customers or entire enterprises from anywhere! Add a conferencing solution that provides voice, video and screen share functionality, within a single pain of glass that each of your employees can access from their desktop or their mobile device empowering them to stay connected. Out of the office, no problem, connect via your mobility application allowing you to keep working away from the office without sacrificing the functionality of your office. Need a quick answer use One to One or group messaging, plus SMS so you can get questions answered quickly. Have a larger team project get workspaces with chat, tasks and file sharing helping your organization stay productive.
Disaster Recovery
Whether it is your office communication system or your Contact Center solution, down phone systems cost you valuable customer communication and potential deals. Hosted phone systems allow calls to be redirected to designated numbers at other offices, mobile numbers or home numbers quickly keeping your communication channels open.
Cloud Contact Center
Customer Service is everything! Your contact center needs to integrate with your CRM package and have multimedia routing to easily support inbound and outbound web, email, chat and phone requests. Tracking information through flexible and historical reporting to create custom reports and obtain analytics that matter. Is your business seasonal, flexible options are available to support your business needs.
How Do I Choose?
With so many UCaaS providers let Evolve Technologies guide you through the sea of hosted solution providers. Evolve Technologies Cloud Sales Representatives listen to your business requirements and apply those to each UCaaS provider choosing the best options and presenting them to you saving you time and money.
So many choices and so little time! Let evolve technologies pinpoint the right solution for your business.