During the 2014 Partner Year, Evolve Technologies customers provided feedback that elevated our company to “World-Class” status. Mitel uses the Net Promoter Score methodology (NPS®), a globally recognized leader in tracking and measuring customer loyalty. You can read more about the program athttp://www.shoretel.com/about/newsroom/newsletter/Mitel_Delivers_a_Better_Customer_Experience.html.
Customer satisfaction and loyalty are key differentiators in our joint success and will continue to play a significant role in our future success. Each and every person who has contact with the customer, be it Evolve Technologies or Mitel, play a critical role in delighting our customers and delivering on our commitment to provide a World-Class Experience.